What this site collects
The initial form asks for your name, email or WhatsApp number, country, procedure category, destination preference, timing and whether you have imaging. Procedure interest may reveal sensitive health context, even without a diagnosis.
How the quote form works
When the intake service is configured and available, the form sends your details over HTTPS to a private KneeQuote intake receiver. That receiver forwards them to our existing Master Lead Gen system (a Google Apps Script service backed by a Google Sheet). A successful submission message appears only after the master router confirms receipt. The receiving system stores contact information, procedure interest and campaign/source attribution so we can respond and manage introductions. A delivery failure does not create a confirmed lead; the site provides separate contact options rather than silently claiming success.
To discourage spam, the receiver also processes a technical form timer, hidden bot field and limited request metadata. It does not collect or publish clinical documents through this form.
Purpose, access and sharing
We use what you submit to respond to your knee-care inquiry, contact you and record status in our internal lead-management system. Your details are not sent automatically to outside orthopedic providers unless you separately opt in to sharing your introductory request. You can ask us to stop introductions. A provider may need separate consent and a secure clinical channel for imaging or other medical files.
Records and retention
Please do not send sensitive medical records through this preliminary form. Ask for a suitable secure clinical channel. To request access, correction or deletion of information you've directly sent us, email andy@colombiamedical.co. Our lead records are retained only as reasonably needed for inquiry handling, legal obligations and recordkeeping; request access, correction or deletion by email. If you choose a fallback external service such as WhatsApp, its own privacy terms apply.
Analytics and external links
The initial package does not install a GA4 identifier. No GA4 identifier is installed by default. Analytics, if later enabled, requires the appropriate disclosure and settings. External websites—including ColombiaMedical.co, ColombiaOrthopedics.co and WhatsApp—may have their own privacy practices.
Operator contact: KneeQuote.com, via andy@colombiamedical.co.